Pickleball Court Hire – Terms & Conditions
East Brisbane Tennis Centre – Queensland, Australia
Effective Date: 05 March 2026

By booking a court with us, you agree to the following terms.

1. Bookings & Payment.

• All court bookings must be made online.
• Full payment is required at the time of booking.
• Your booking is confirmed once you receive a confirmation email.
• Court time includes warm-up and pack-up. Please finish on time.

2. Cancellations & Refunds. Customer cancellations:

• A credit voucher will be provided if cancellations are made 4 hours prior to the
  booking time.
• If we cancel (e.g. unsafe weather, maintenance, or unexpected closure):
• You will receive a credit voucher to reschedule or a full refund upon request. Staff will decide if conditions are unsafe. Light rain does not automatically qualify for arefund.

3. Safety & Assumption of Risk.

Pickleball is a physical sport and carries a risk of injury.
By booking and playing, you:

• Acknowledge and accept these risks.
• Agree to play safely and responsibly.
• Confirm that you and anyone in your group are fit to participate.
• Children under 14 must be supervised by an adult.

4. Your Responsibilities

All players must:

• Wear appropriate non-marking sports footwear.
• Treat courts and equipment with care.
• Follow venue rules and staff directions.
• Behave respectfully toward other players and staff.
• We may refuse entry or remove anyone behaving in a dangerous, abusive or disruptivemanner. No refund will apply in those cases.
• You are responsible for any damage caused by you or your group.

5. Personal Property
We are not responsible for lost, stolen or damaged personal belongings. Please keep valuables secure.

6. Limitation of Liability
Nothing in these Terms excludes your rights under the Australian Consumer Law, including guarantees that services will be provided with due care and skill. To the extent permitted by law, we are not liable for:

• Injuries resulting from the ordinary risks of playing sport.
• Loss or damage to personal property.
• Indirect or consequential loss For recreational services, liability for certain claims may be limited under the Competition and Consumer Act 2010 (Cth) and relevant Queensland legislation.

7. Weather (Outdoor Courts Only)

• If staff determine courts are unsafe, we will offer a credit or refund.
• No refund applies if you choose not to play while courts remain open.

8. Privacy
We collect personal information to manage bookings and payments. Your information is
handled in accordance with our Privacy Policy.

9. Changes to These Terms
We may update these Terms from time to time. The version published on our website at the
time of booking applies.

10. Contact Us
Malpass Tennis
info@malpasstennis.com.au
0418 999 809